Troubleshooting
Fixes for common Thrivestream issues.
I Cannot Sign In
Thrivestream is in private testing and sign-in is limited to invited Threads handles. If sign-in fails:
- Confirm you are using the Threads account whose handle was invited
- Complete the authorization in the Threads window rather than closing it
- On Android, if the popup is blocked, try a different browser or allow popups for Thrivestream
My Camera or Microphone Will Not Start
Going live needs browser permission for your camera and microphone:
- Grant access when your browser prompts you
- If you dismissed the prompt, re-enable camera and microphone for the site in your browser settings, then reload
- Make sure no other app is holding the camera
The Stream Keeps Buffering
Thrivestream streams over WebRTC, which is sensitive to network quality:
- Use a wired connection or a strong Wi-Fi signal
- Close other apps that are using a lot of bandwidth
- Broadcasters: a stable upload speed matters more than a fast download
My Stream Ended On Its Own
Closing the studio tab ends your broadcast. Keep the studio open for the entire stream. A dropped network connection can also end a stream; reconnect and start again.
Still Stuck?
Reach out on Threads at @coop_bri.